Terms and Conditions
1. Introduction Welcome to Ayo Draws. By accessing and using our website, you agree to be bound by these terms and conditions. Please read them carefully.
2. Intellectual Property All artwork and content on this site are the intellectual property of Ayo Draws unless otherwise stated. Unauthorized use of any artwork is prohibited.
3. Use of Website You may use the website for personal, non-commercial purposes only. Any other use requires prior written consent from Ayo Draws.
4. Privacy Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use personal information.
5. Purchase and Commissions By placing an order for artwork or commissioning a piece, you agree to the terms of sale. Payment must be received in full before any commissioned work begins.
6. Limitation of Liability Ayo Draws is not liable for any indirect, incidental, or consequential damages arising from the use of the website or the purchase of artwork.
7. Changes to Terms We reserve the right to update these terms at any time. Changes will be posted on this page.
Refund Policy
1. Returns Due to the nature of custom artwork, we do not accept returns or issue refunds once a piece has been commissioned and completed.
2. Cancellations You may cancel your order within 24 hours of purchase for a full refund. Cancellations after this period are subject to artist discretion.
3. Damaged Items If your artwork arrives damaged, please contact us within 7 days of receiving your order with a description and photographs of the damage. We will work with you to resolve the issue, which may include a replacement or refund.
4. Customer Satisfaction Your satisfaction is important to us. If you have any issues with your purchase, please contact us to discuss a resolution.